Too often people aren’t willing to take the time to dissect why things are going right. It’s easy for to justify taking the time to solve issues that are immediately causing problems. This is being reactive instead of proactive.
It is critically important to reserve time to look at the all of our processes. Especially the ones that are currently working. Without an in-depth knowledge of why it’s working, it will be impossible to detect false victories. Unless you like spending your day putting out fires and doing very little to push your organization forward, this is critically important.
It’s always easier to sail when you can detect incoming storms, correct course and navigate around the storm. Early detection not only allows you to avoid impending doom but it also gives your team a chance to learn. We need to peel back the layers of what processes seem to be working.
- Are we making any assumptions on why the process is working?
- Can we test the assumptions?
- What other factors affect the same outcome?
- Are we misattributing the success of the outcome?
- What can we do to rectify the situation?
- How do we prevent ourselves from falling into the same trap?
The more often your team goes through this exercise the better they will be at it and the better they will be at preventing the situation in the future. Don’t limit your learning opportunities. Examining all of your processes on occasion can bring clarity to your team’s future decisions.